Frequently Asked Questions (FAQ) – The Magic Tree

1. What is printable art?

Printable art refers to digital art files that can be downloaded and printed by the customer. You will get digital files, which are in this case high-resolution Jpegs for your beautiful artworks. No physical product will be shipped.

2. What are the benefits of printable art?
  • Convenience: Instant download without waiting for shipments.
  • Customization: Easily resize and personalize the artwork.
  • Cost-Effectiveness: Much more affordable and no production/shipping fees.
  • Immediate Access: Instantly explore a wide range of designs.
  • Variety: Diverse selection of styles and themes.
  • Versatility: Use for various purposes and materials.
  • Eco-Friendly: Reduce the carbon footprint.
  • Easy Reproduction: Digital storage allows for easy backups.
  • Global Access: Access art from artists worldwide.
  • Safe Delivery: Eliminate the risk of damage during shipping.
3. How does the purchasing process work?
  1. Browse the website and select the printable art designs you like.
  2. Add the chosen items to your cart.
  3. Proceed to the checkout page, where you’ll be prompted to enter your payment details.
  4. After completing the purchase, you’ll receive an email with download links for your selected files.
4. What types of files will I receive?

Upon purchase, you will get a pdf file that includes a link to the printables in several sizes once you open the folders. The download contains 5 files of each artwork in the most common sizes and scales ready to print in high-quality 300 DPI.

 

  • File 1 (2:3 Ratio)
    Inches: 4″x6″, 6″x9″, 8″x12″, 10″x15″, 12″x18″ 16”x24”,20”x30” 24”x36”
    Cm: 10x15cm, 15×22.5cm, 20x30cm, 25×37.5cm, 30x45cm, 40x60cm, 50x75cm, 60x90cm

 

  • File 2 (3:4 Ratio)
    Inches: 6″x8″, 9″x12″, 12″x16”, 15”x20”, 18”x24”
    Cm: 15x20cm, 22.5x30cm, 30x40cm, 38x50cm, 45×60 cm

 

  • File 3 (4:5 Ratio)
    Inches: 4”x5”, 8”x10″, 12”x15”, 16″x20″
    Cm: 20x25cm, 40x50cm

 

  • File 4 (11x 14 Ratio)
    Inches: 11″x14″
    Cm: 27.5x35cm

 

  • File 5 International Paper Size (ISO)
    A5, A4, A3, A2, A1, 50X70cm
5. Can I print the art in different sizes?

Yes, absolutely! Since you receive high-resolution files, you can easily resize them to fit your preferred frame or print size. However, be mindful not to stretch the image too much to maintain its quality. There is a size chart in each product listing for your convenience.

6. Where Do I Get my Artworks Printed?

Print the downloaded file at your local print shop, your favourite online printer, or print it yourself at home. You can use a printing service like Staples, Walgreen’s, Kinko’s, FedEx, Walmart, Target, Costco, Officeworks, Boots, Harvey Norman, Mpix, WHCC, Blick Art, Finerworks.com, Persnicketyprints.com etc.

7. What kind of paper should I use for printing?

For optimal results, we recommend using heavyweight and high-quality paper, such as matte photo paper or fine art paper. These papers provide a more professional finish and enhance the overall appearance of the printed art.

8. Can I use the printable art for commercial purposes?

The artwork in this shop is the property of The Magic Tree. This download is strictly for PERSONAL USE ONLY. Commercial use is not permitted. Do not share, edit, modify, resale or distribute in any way.

 

By purchasing our designs, you agree and are bound by the copyright agreement.

Artwork is copyright © of The Magic Tree

9. Do you offer refunds or exchanges?

As printable art is a digital product, we do not offer refunds or exchanges once the files have been downloaded. However, if you encounter any issues with the files or your purchase, please contact our customer support, and we will do our best to assist you.

10. Is my personal information safe with you?

Yes, your privacy is essential to us. We have secure systems in place to protect your personal information, and we will never share or sell your data to third parties. For more details, please review our Privacy Policy.

11. Can I share the printable art files with others?

The digital art files you purchase are intended for your personal use only. Sharing, distributing, or selling the files to others without explicit permission from the website is strictly prohibited.

12. How can I contact customer support if I have further questions?

If you have any additional questions, concerns, or need assistance, feel free to contact our customer support team at


su*****@ma*************.com











. We are here to help and strive to provide timely and helpful responses.

We hope this FAQ section helps address any doubts you might have about Magic Tree Prints. Enjoy shopping for beautiful art pieces to decorate your space!